AXA Mansard Health, Nigeria’s leading health insurance provider, has reaffirmed its unwavering commitment to delivering quality healthcare to its millions of customers nationwide.
During the recent South-West Provider Forum held in Ibadan, CEO Tope Adeniyi emphasized that the event underscores the company’s ongoing dedication to collaborating with healthcare providers to ensure affordable, accessible, and high-quality medical services across Nigeria.
Adeniyi explained that the forum serves as a platform for AXA Mansard Health to engage with its providers and explore innovative ways to enhance patient care. “At AXA Mansard Health, our core value is putting the customer first. This isn’t just a slogan—it’s the guiding principle behind everything we do, from product development and process improvements to CSR initiatives. We are built on protecting what matters most to our customers, and it’s through our providers—hospitals, clinics, labs—that this value is realized. Today’s gathering is about strengthening these partnerships to ensure our customers receive the best healthcare possible,” he stated.
He further highlighted, “Our customers always come first, followed closely by our providers. Maintaining this model will keep us at the forefront of healthcare in Nigeria. Our vision is to expand our reach across the country, bringing premium healthcare services to every Nigerian, because they deserve it. These forums are vital for building strong collaborations with our providers, ultimately leading to better health outcomes for all.”
Since its inception, the forum series has been held in major cities, including Lagos, Port Harcourt, Sokoto, Maiduguri, Ibadan, and Abuja, over the past four months. It reflects AXA Mansard Health’s commitment to bridging the healthcare gap and making quality services accessible beyond Nigeria’s urban centers. This nationwide approach fosters collaboration, sharing best practices, and addressing the distinct healthcare challenges faced across different regions.
Nigeria’s healthcare system faces significant hurdles, with just about 4.08% of GDP allocated to health and a doctor-to-patient ratio of approximately 1:10,000—far below the WHO recommendation of 1:600. Rural areas often experience limited access and higher out-of-pocket costs, underscoring the importance of initiatives like this Providers’ Forum to improve healthcare delivery for all Nigerians.
AXA Mansard Health remains committed to enhancing its offerings and the overall healthcare experience through these engagements. The company plans to host future forums in the Southeast region, further demonstrating its dedication to ensuring quality healthcare is within reach for every Nigerian.
“As we look toward 2025, the insights and feedback from these forums will be instrumental in shaping our strategies to improve customer experience and expand access to quality healthcare across Nigeria,” Adeniyi concluded.